The Hospice Care Center in Lexington has been named a 2014 Hospice Honors Elite recipient, a prestigious award recognizing hospices providing the best patient care as rated by the patient’s caregiver. The designation of “Elite” signifies a special recognition to honor hospices scoring above the National Average on one hundred percent of the evaluated questions.
Established by Deyta, this prestigious annual honor recognizes hospices that continuously provide the highest level of satisfaction through their care as measured from the caregiver’s point of view. Deyta used the Family Evaluation of Hospice Care (FEHC) survey results from more than 1,700 partnering hospice agencies contained in Deyta’s FEHC database with an evaluation period of October 2012 through September 2013. Deyta identified Hospice Honors recipients by evaluating hospices’ performance on a set of eighteen satisfaction indicator measures. The set of questions included only indicator measures,
omitting qualifying, leader and demographic questions. Individual hospice performance scores were aggregated for the evaluation period and were compared on a question-by-question basis to a national average score calculated from Deyta’s FEHC database.
“Hospice staff is very pleased that patients and families appreciate the expert palliative care offered at the Care Center,” said Gretchen Brown, Hospice of the Bluegrass President and CEO. “I am proud of the service orientation of our knowledgeable staff and trained volunteers.”
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