Passport Health Plan tops annual rating system comparing KY’s Medicaid Managed Care Organizations

Passport has again topped the annual rating system that the Commonwealth of Kentucky uses to compare the different managed care organizations (MCOs) that administer Medicaid benefits to residents.

According to a document produced by the Kentucky Cabinet for Health and Family Services (CHFS) Department for Medicaid Services (DMS) and sent to all Kentucky Medicaid members ahead of the Medicaid Open Enrollment period – which runs from October 19 through December 11 – Passport received an excellent rating (5 stars out of 5) in several health care categories. Those categories are:

•       Childhood Immunizations
•       Adolescent Immunizations
•       21 and Under Dental Visits
•       Adult Doctor Visits
•       Parent Overall Satisfaction with Child’s Health Plan
•       Adult Overall Satisfaction with Health Plan

“At Passport Health Plan, we treat our members and healthcare partners with respect because we take the time to care,” said Passport Health Plan CEO Mark B. Carter. “We are proud of our history of serving the Commonwealth and look forward to many more years helping Kentuckians live healthier lives.”

Ratings are compared to NCQA (National Committee for Quality Assurance) national averages and from information submitted by the health plans. For resources to help learn more about managed care, go online to the DMS website at or call DMS at (855) 446-1245.

Passport Health Plan is a provider-sponsored, non-profit, community-based health plan administering Medicaid benefits to more than 250,000 people around Kentucky. Named the top Medicaid plan in Kentucky by the NCQA for 2015-16, Passport has been contracted with Kentucky’s Cabinet for Health and Family Services to administer Medicaid benefits since 1997 and has been serving the entire Commonwealth since January 1, 2014. For more information, go online to